FAQs

Do you have a Privacy Policy?

Yes we do! Please click here to read it.

What types of socks are these?

We send a variety, from knee high to crew. If you have a preference, let us know in the notes, and we will try and make your wishes come true!

Who makes your socks?

We are proud to be partners with Custom Sock Shop, an American manufacturer of fully customizable, large-scale sock orders.

What materials are your socks made of?

Our socks are made of 100% cat fur.

Oh wait, that’s not accurate at all…

Our socks are an acrylic and nylon composite; however, we have some ideas of other materials we want to incorporate in a special version of our socks. We’ll keep you posted about that super-secret project! {Don’t worry, no cats were harmed in the making of our socks.}

How much does shipping cost?

Absolutely, 100% Free.

We’re all aware of those evil little asterisks that hide out on websites. You know, the ones that sneak in hidden charges, handling fees (really, we have to PAY you to handle our items?) and all sorts of nonsensical charges. Those evil asterisks aren’t welcome here at Random Socks.

How do I know what size of your awesome socks to order?

Our apologies, we haven’t quite figured out cat or dog sizes yet.

For our human customers, sizing goes as follows:

  • Small: Youth Sizes 10-3
  • Medium: Men’s Sizes 4-9 | Women’s Sizes 3-8
  • Large:  Men’s Sizes 10-13 | Women’s Sizes 9-12

Does the sockscription require a contract?

No way!

If you don’t want to keep a long-term relationship with us, we’ll mourn the loss for a while. But, that’s okay. We understand – some people fear commitment. Keep in mind, however, your feet will miss us.

Can I design my own socks?

As much as we love personalization, we at Random Socks pride ourselves on creating a very random, but awesome, experience for our amazing customers. After reviewing your size and other desires, we randomly select socks to mail.

That being said, we love hearing your ideas! If you have an amazing sock design idea, tell us when placing your order or in our contact form, which can be found at the bottom of our homepage.

If you’re looking to place an order of 15 pairs or more and want customization, hop on over to Custom Sock Shop. From the color to the logo – and beyond – socks can be completely customized at industry-low pricing.

There are an awful lot of monthly sock subscription companies are there, why should I buy from yours?

To be fair, there are a lot of wonderful sock subscriptions companies with quality socks. However, there is just no beating our pricing. Our single per pair option is significantly less expensive than our competitors, and pairs of socks become cheaper the more pairs you purchase.

Plus, what other sockscription features your photos directly on the homepage? That’s right; simply use hashtags #berandom and #randomsocks and we’ll get your photo live on our site.

How do I know I can trust your website with my payment?

Our domain accepts payments through a secured network connection; you can see this by noting the HTTPS in front of our URL. In fact, we take security so seriously that our entire site is encrypted during your visit.

Can I purchase a sockscription as a gift?

You bet! Within the checkout process, simply check the box next to Check this box to edit the ship to address.

Seriously, the only things that come in snail mail anymore are bills, sales flyers and boxes from Amazon. Spruce things up for your friends, and share the happiness of great socks!

Do you offer bulk sales of socks?

Laundry day is rough, isn’t it? We understand the need for unlimited socks. As of now, however, we limit orders to five pairs of socks.

However, feel free to visit our friends at Custom Sock Shop if you’re looking to place an order for 15 pairs or more.

Do you ever offer coupon codes?

Who doesn’t love a good bargain? While our socks are already available at an industry-low price, we do offer discounts on occasion. Like us on Facebook and Follow us on Twitter for randomly delivered, exclusive discount codes.

How do I cancel my sockscription?

First and foremost, have you told your feet the news?

Second, simply log into your account, and you will find the cancel options within your account.

I live outside of the United States, can I still get a sockscription?

Unfortunately, we can only ship our awesome socks to the lower 48 states at this time.

I moved, but I still want my socks! How do I change my address?

Congrats on the new digs! Your address can easily be updated once you log in to your My Account area.

How do I know I’ll love your Random Socks?

Well, 9 out of 10 cats reported Random Socks as “the best thing they’ve ever snuggled.” Additionally, 8 out of 10 dogs stated that Random Socks were “among the best tasting socks on the market.” The other two got distracted by squirrels.

But honestly, if you don’t love ‘em – let us know. We want each and every customer to be elevated when they receive Random Socks at their doorstep each month. If you don’t love ’em, we can send you another pair for only the cost of shipping.

Does Random Socks do sponsored blog posts or relationships with bloggers?

We love bloggers! If you have a blog and would like to give a shout out about Random Socks, we’d love to hear more! Shoot us an email at bloggers@randomsocks.com and maybe we can work something out.

 

 

Top